Agent terms

These terms apply to estate and letting agencies that join HomePitch, together with our general terms of use. HomePitch is a trading name of Harry Kiss, a sole trader based in England. Business address: 47a St Annes Road, London Colney, St Albans, AL2 1LQ.

By creating an agent profile you confirm you are authorised to accept these terms for your agency, and that you act in the course of business.

See also our terms of use and privacy notice.

• You must hold current membership of a government-approved redress scheme (The Property Ombudsman or the Property Redress Scheme) and meet the legal requirements for the work you do, including anti-money laundering supervision for estate agency work and client money protection for lettings.
• We check your details before approving your profile. You can only see listings, and pitch, in the postcode districts we approve for you.
• Keep your profile, coverage and track record figures accurate and up to date. Tell us straight away if your redress membership lapses.

• Each pitch must be a genuine offer to act for the fee and terms you state. If you set up standard terms for instant quotes, those quotes are pitches made on your behalf.
• Fees must be shown including VAT. Tie-in periods, notice periods and any withdrawal or upfront fees must be stated clearly.
• Track record claims (homes sold, % of asking price, years trading) must be honest and verifiable. We may ask for evidence.
• Do not try to identify or contact owners outside HomePitch before they accept your pitch.

When an owner accepts your pitch (once any win fee is paid) or asks you for a valuation, we pass you their name, address and contact details. Use them only to act on that property and in line with data protection law. You become a separate controller of that data.

Any agency agreement is between you and the owner. HomePitch is not a party to it and does not take a share of your commission.

HomePitch charges agents a fixed win fee when an owner accepts their pitch: £99 for a sales instruction and £49 for a lettings instruction (no VAT is currently charged). There is no joining fee, subscription or listing fee.

The fee is paid through PayPal from your agent dashboard. The owner's contact details are released once it is paid. If it isn't paid within 72 hours, the acceptance may lapse and the owner can choose another agent.

While we launch, win fees are switched off and winning is free. We will give you at least 30 days' notice by email before win fees start, and before any increase.

Refunds: if the owner's contact details turn out to be invalid, or the owner withdraws before you have been able to arrange a valuation, tell us within 14 days at hello@homepitch.co.uk and we will refund or credit the fee.

You can close your profile at any time. We may suspend or remove agents who give misleading pitches or information, misuse owner data, don't pay win fees, or lose redress scheme membership.

We provide the platform as it is and don't guarantee any number of listings, pitches or instructions. Our total liability to you in any 12 months is limited to the win fees you paid us in that period. Nothing in these terms limits liability for fraud, or for death or personal injury caused by negligence.

We may update these terms with at least 30 days' notice by email for material changes. These terms are governed by the law of England and Wales.

Questions: hello@homepitch.co.uk.